Founded by Sarah Simms, the idea of Village Groomers was based on the results of extensive research into various grooming spas all over the UK. Sarah gained grooming skills while carrying out her research, but she also discovered something very important about most of the spas she visited; although they were called spas, they bore absolutely no resemblance to human locations which shared the same name. Animal spas were not tranquil places of rest and relaxation – they were noisy, stressful environments which had the opposite effect on their canine customers.
An animal lover herself, Sarah couldn’t get over how these dogs were being treated, and as a direct result of her ‘eye opening’ research, Sarah took the training she had gained in the grooming and bathing of dogs and established Village Groomers. The mission statement of her grooming business is simple: provide dogs with professional grooming treatments while caring for them in a peaceful, stress-free environment. It’s the same premise that many human beauty spas and centres work on, meaning that when you bring your dog to Village Groomers, you can be sure that they will be treated with respect and the greatest possible care.
Customer satisfaction is of the utmost importance to Village Groomers. If you are in our local area (check the ‘Collection Services’ page for a list of places throughout Hertfordshire and Bedfordshire that we cater for), we will pick up and drop off your dog in time and at no extra charge. The whole point is to make the whole process as easy and stress-free as possible, for both you and your pooch.
We do, however, understand that – even with everything we do in order to create a soothing, relaxing atmosphere – some dogs will still be nervous about leaving their owners and being put with strangers. This is why we pride ourselves on grooming at each dog’s individual pace; if a dog is particularly nervous, then we will give them regular breaks to encourage and support them. The grooming takes place in an extremely calm environment, with minimal distracting noise and with soft music playing in the background. We will do everything we can to put your dog at ease.
Get in touch today to see how we can help you with your needs; we understand that every dog is different and has their own personality, and so can offer a tailored service that many pet salons just don’t provide. We will listen to you and groom your dog to your instructions, whether your pet requires just a simple bath or a full groom. We guarantee the best quality of care possible, and will return your dog in a relaxed, happy, and much smarter state than when they arrived.